Product availability is generally marked on the Product Page of our website.
While everything on our site is ready to order, we don’t have every product in our showroom. If you wish to order a product that is out of stock at Union, we need to order it from our supplier which requires a longer lead time.
Please check the dates on the product page so you are aware of the ETA (Estimated Time of Arrival). If your product does not have an ETA, please email us at firstname.lastname@example.org for more information.
If the product is in stock at Union, it will be available in 1-3 business days to ship or be picked up
Orders with items in stock at the manufacturer will take 2-8 weeks.
Most items that are not in stock at our supplier still have a specified return to stock dates on our website. Sometimes dates are not available so please contact us at email@example.com for more information.
On some occasions, while fulfilling an in-stock order, we may find that an in-stock item is out of stock, damaged or defective. In this case, we will need to order a replacement. You will be notified if this situation arises.
As you have likely noticed the global supply chain has been thrown into complete disarray. Suppliers around the world continue to experience truly unprecedented production and supply chain constraints. This means that some of our products are taking longer than usual to arrive.
Shipping & Curbside Pickup
Union ships Monday through Friday, excluding holidays. All orders are processed within 1-3 business days. Product availability is generally marked on the Product Page of our website.
Occasionally, delivery delays can occur as a result of poor weather conditions, high-volume delivery periods like the holidays, and Covid-19 delays.
We ship across Canada & The United States. Please find below our Canadian Shipping Rates. For U.S Shipping please contact us firstname.lastname@example.org and our team will calculate your shipping rate.
We offer free shipping over $300 CAD in Canada for regular size shipments and non-remote areas.* To take advantage of free shipping all items summing to at least $300 CAD must be shipped together.
For orders below 300$ our Canadian shipping rates are as follows:
New Brunswick, Nova Scotia, PEI: $24.99
Newfoundland, Manitoba, Saskatchewan, Alberta, British Columbia: $34.99
*Shipping to remote areas, as well as the shipment of oversized, overweight, and special care items may incur additional fees. Most furniture items and large lighting fixtures will most likely incur shipping charges. If additional fees are required, you will be contacted by a customer service representative with the available shipping options once the item arrives at Union.
Once your item has shipped, you will receive a tracking number to follow the package either from us or from the shipping company.
We offer STANDARD DELIVERY which is to your DOOR ONLY. The delivery person or team does not enter the home or assemble the furniture. If you live in an apartment or condo building, it would only be brought into the lobby.